phjoint is committed to protecting the personal information of every Filipino player who trusts us with their data. This Privacy Policy describes what information we collect, why we collect it, how we use and protect it, and what rights you have as a player and as a data subject under applicable Philippine law. Please read this document carefully before registering or using the phjoint platform.
Six foundational commitments that shape how phjoint handles every piece of data belonging to Filipino players on our platform.
phjoint collects personal data only for specific, legitimate purposes directly related to operating the platform — account management, KYC compliance, payment processing, and regulatory obligations. We do not collect data speculatively or for undisclosed commercial purposes.
We collect only the minimum data necessary to operate the phjoint service safely and in compliance with Philippine law. If we don't need it, we don't ask for it. Your GCash number is collected for payment purposes, not for marketing databases.
All personal data stored by phjoint is protected by 256-bit SSL encryption in transit and AES-256 encryption at rest. Access to personal data within phjoint is restricted to authorized personnel on a strict need-to-know basis, with full audit logging.
phjoint will always be clear about what data we hold about you, why we hold it, and how it is used. This Privacy Policy is written in plain English accessible to Filipino players, not just legal specialists. You have the right to request a full copy of your data at any time.
You have the right to access, correct, object to, and request deletion of your personal data held by phjoint, consistent with the Data Privacy Act of 2012 (Republic Act No. 10173). We make exercising these rights straightforward via your account settings or our support team.
phjoint does not sell, rent, or trade your personal information to third-party marketers. Data is shared only with service providers who are contractually bound to the same privacy standards, or where legally required by Philippine regulatory authorities.
The data controller responsible for personal information collected through the phjoint platform (accessible at phjoint.vip) is the phjoint operating entity. As the data controller, phjoint determines the purposes for which personal data is collected and the means by which it is processed, in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173, hereinafter "DPA") and its Implementing Rules and Regulations.
phjoint has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the DPA and this Privacy Policy. Players wishing to exercise their data rights or lodge a privacy concern may contact the DPO through the contact details set out in Section 12 of this Policy.
Philippine Legal Basis: This Privacy Policy is drafted in compliance with Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
phjoint collects personal data in several categories depending on your relationship with the platform. The table below summarizes the categories of data collected and their purpose:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality, Philippine ID number | KYC verification, age eligibility, AML compliance |
| Contact Data | Email address, Philippine mobile number | Account management, security notifications, support communications |
| Financial Data | GCash number, Maya account, BPI/BDO bank account details, transaction history | Deposit processing, withdrawal processing, AML monitoring |
| KYC Documents | Scanned Philippine government ID, selfie photograph | Identity verification, age verification, regulatory compliance |
| Gaming Activity | Game history, bet amounts, wager totals, session durations, win/loss records | Platform functionality, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, device fingerprint | Security, fraud prevention, multi-account detection, platform optimization |
| Usage Data | Pages visited, features used, session duration, referral source | Platform improvement, product analytics |
| Communications | Live chat transcripts, support emails, in-platform messages | Support delivery, quality assurance, dispute resolution |
phjoint does not collect sensitive personal data beyond what is required for KYC and regulatory compliance. In particular, phjoint does not collect racial or ethnic origin, political opinions, religious beliefs, or genetic data.
The majority of personal data phjoint holds is provided directly by you during the following interactions:
When you access and use the phjoint platform, certain technical and usage data is collected automatically through the following means:
In limited circumstances, phjoint receives data about players from third parties, including payment processors (GCash, Maya, BPI, BDO) who confirm the outcome of payment transactions, and identity verification service providers who assist with the KYC process.
phjoint processes personal data only where a lawful basis under the Data Privacy Act exists. The primary legal bases relied upon are:
phjoint does not sell, rent, or trade your personal data. Personal data is shared only in the following circumstances:
phjoint engages third-party service providers who process personal data on phjoint's behalf under data processing agreements that impose equivalent data protection obligations. These providers include payment processors (GCash, Maya, BPI, BDO, UnionBank, Metrobank), identity verification providers, cloud infrastructure providers, and customer support platform operators. All service providers are required to process data only as instructed by phjoint and for no other purpose.
phjoint may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory demand. phjoint will notify affected players of such disclosures where legally permitted to do so.
Where phjoint has reasonable grounds to believe that a player account is involved in fraud, money laundering, or other criminal activity, phjoint may share relevant data with law enforcement agencies or other online gaming operators as part of industry fraud prevention initiatives, without prior notice to the player.
Note: phjoint will never share your personal data with third-party advertisers, data brokers, or marketing networks without your explicit, informed consent. Your GCash number, bank details, and ID documents are never sold or distributed for commercial purposes.
phjoint retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with phjoint's data destruction procedures. Players may request earlier deletion of data not subject to mandatory retention obligations — see Section 9 for details.
phjoint implements a comprehensive set of technical and organizational security measures to protect personal data from unauthorized access, disclosure, alteration, and destruction:
No data transmission over the internet is completely secure. While phjoint takes every reasonable measure to protect your data, we cannot guarantee absolute security. You are also responsible for maintaining the security of your own account credentials — see the Terms and Conditions for your security obligations.
phjoint uses the following types of cookies and similar technologies when you access the platform via your browser:
phjoint does not use third-party advertising cookies or tracking pixels for the purpose of targeted advertising. We do not participate in cross-site tracking networks or sell cookie-derived data to advertisers.
As a data subject and Filipino player on the phjoint platform, you hold the following rights under the Data Privacy Act of 2012:
To exercise any of the above rights, please contact phjoint's Data Protection Officer via the details in Section 12. phjoint will respond to all data rights requests within thirty (30) calendar days of receipt. Where requests are complex or numerous, phjoint may extend this period by up to a further thirty (30) days, with prior notification to the requesting player.
⚠️ Strict Age Restriction: The phjoint platform is strictly prohibited for use by persons under the age of 21 years. phjoint does not knowingly collect personal data from individuals under 21 years of age. Age verification is a mandatory component of the KYC process for all registered players.
If phjoint becomes aware that personal data has been collected from an individual under the age of 21 — through any means, including a player providing false information during registration — the relevant account will be closed immediately, all data will be deleted or retained only to the extent required by Philippine law, and any funds in the account will be handled in accordance with applicable regulatory requirements.
Parents or guardians who have reason to believe that a minor has registered on the phjoint platform should contact phjoint's support team immediately via 24/7 Live Chat or by email at [email protected].
phjoint reserves the right to update or amend this Privacy Policy periodically to reflect changes in the platform's data practices, updates to Philippine law, or evolving privacy standards. The "Last Updated" date at the top of this page will be revised whenever material changes are made.
Where changes to this Privacy Policy are material — meaning they significantly affect your rights or how your data is processed — phjoint will provide advance notice to registered players via email notification to your registered address and/or via a prominent notice displayed upon your next login to the phjoint platform.
Your continued use of the phjoint platform following the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the revised Policy, you should cease using the phjoint platform and contact support to close your account and request deletion of your personal data, subject to applicable mandatory retention obligations.
For any questions, concerns, or requests relating to this Privacy Policy or phjoint's data practices, please contact our Data Protection Officer using the following details:
If you are not satisfied with phjoint's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority responsible for the enforcement of the Data Privacy Act of 2012.
Note for Filipino Players: phjoint's support team is available 24/7 and includes Filipino-language specialists. You are welcome to communicate your data rights requests in Filipino or English — whichever is more comfortable for you.
Join over 2.4 million Filipino players who trust phjoint with their gaming experience and their data. Secure, transparent, and fully compliant with Philippine privacy law. 21+ only.
⚠️ 21+ only. Gambling involves financial risk. Play responsibly.